[Malaysia] How To Change Name / IC / Passport Number in MySejahtera
By Elin Chow - Friday, July 02, 2021
** Please note that this method will not work for people who wanted to update their new passport number due to change of passport. Changing your passport number will cause you to lose your vaccination certificate. 
3. Click on Option C "I want to update my Name, IC/Passport, USER ID or delete my account.
4. Click on Option A " I want to update my name & IC
5. Key in your MySejahtera User ID and click "Next".
After submitting my request in MySejahtera, I received a mail from their helpdesk a few hours later, informing me they will revert my profile to the editing stage that will allow me to edit my details. However, I was still unable to edit my passport number even though it was mentioned in the email that "my profile has already been reverted to the editing stage". I was only able to edit my profile on the next day, about 24 hours later. 
7. To edit your name, IC/Passport Number, follow the steps in the email. Go to the "COVID-19 Vaccination icon" on the homepage and click Vaccine for <your name>. You should be able to edit your profile. After you are done, click "Confirm".
After confirming, my passport number in the app has been updated to the correct one. However, my vaccination appointment which I have already confirmed has disappeared completely. My timeline has been changed back to the "assessment stage". I have tried contacting MySejahtera Helpdesk but did not receive any response from them. After calling the Vaccination helpline, I was told that I have to cancel the appointment because I will not be able to be vaccinated if I do not have the link in MySehahtera.
In order to change your Name or IC/ Passport Number in MySejahtera, you may follow the steps below.
1. Open the MySejahtera app on your phone and click on Helpdesk
2. Click on "Start" to continue.
6. Key in your email address and click "Submit"
Well, it is pretty frustrating, but it is my partly my own fault for not checking my details properly during registration. Now, I could only wait for MySejahtera to send me a new appointment date, which no one knows when. Even the staff at the Vaccine center told me that they do not know because all of these are done by the system. So, I could only hope that it will be soon.
**UPDATE
MySejahtera had sent me another vaccine appointment a week after the cancellation. To be honest, I am pretty surprised by its efficiency. Hopefully the rest of you will also receive yours soon.
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