[Phuket, Thailand 2018] Ayara Kamala Resort & Spa
By Elin Chow - Sunday, June 10, 2018
Official Website: Ayara Kamala Resort & Spa
Phuket is one of our favorite getaway destination. We visited the tropical island around July last year and booked another trip to Phuket again for May this year. For our trip to Phuket last year, we stayed at Cape Sienna Hotel & Villas in Kamala and enjoyed the great tranquility far away from Patong. This time, we decided to stay in Kamala again, but preferably, in a different hotel.
After searching and reading tons of reviews online, we decided to book our stay at Ayara Kamala Resort & Spa. We booked the 4 days 3 night Honeymoon package in a Deluxe Ocean view room. The package includes:
- A guaranteed upgrade to Grand Thai Natural Ocean View & Spa Bath Room
- Welcome drink & cold towel upon arrival
- Daily breakfast (a la carte & buffet)
- Free WiFi
- Honeymoon set up in room
- Private round trip transfer from the airport to hotel to airport
- 1.5 hours exclusive spa package for 2 at Ratana Spa
- Premium High Tea Set for 2 at Ayara Parlour
- Complimentary Guest Activities from Monday to Saturday
- Daily Shuttle Service to Kamala Beach
Once my room reservation is confirmed, I proceeded to email Ayara to arrange an airport transfer . Reply was prompt and we had everything arranged before our trip.
It takes an hour and a half to fly from Kuala Lumpur to Phuket. Upon arrival, we were delighted to find our driver holding an Ayara Kamala's sign with our name on it waiting for us at the arrival gate. He greeted us warmly with smiles and led us to the car.
Ayara Kamala is a 5-star luxury resort that is set amongst the cliff tops, within a gated community on the famous Millionaire's Mile in Phuket - the same location as many of the island's top luxury development and multi-dollars villas. Nestled high up on a hill, the resort overlooks the scenic Kamala bay and is surrounded by lush greenery. Offering luxury and seclusion, this exclusive resort became our perfect hideaway for a few days on the picturesque island.
Be prepared to do lots of climbing if you stay here. Or if you are feeling tired or lazy, you can also rely on the resort's buggy services to get around. Yes, Ayara offers a buggy service and it is free for all guests. Simply give the reception a call and they will be happy to arrange a buggy to pick you up and drive you to wherever you want to go in the resort.
We did not really make use of the buggy service during our stay. Most of the time, we chose to walk. It was a tedious climb up the hill because the road is really steep and rocky. We just took it as a chance to train our legs.
The resort is not wheel chair accessible and people with disabilities should note that rooms are accessed via staircases. I will not recommend anyone to stay here if you have serious mobility issues.
Tucked away amongst the lush green forests on a steep hilltop above the sea below, Ayara offers only a total of 42 rooms and villas, ranging from standard hotel room to private pool villas to suit all budgets and needs. Each of the units are generously spaced out across the resort to ensure complete privacy. In fact, we do not often see other people unless we were at the restaurant or the pool.
The architecture of Ayara is distinctly Thai, blended with contemporary interiors and decor. Each room and villa is designed of the concept of "Ayara", corresponding with the kind and gentle nature of elephants. You will find elephant motifs all across the property.
A big colorful elephant painting above the bed became the focal point of the bedroom, which reminds guests of the tropical Thai setting. In the center of the bed was two kissing swans crafted from towel origami. A small welcome gift from the resort sit next to it with a letter of welcome.
The room is also equipped with a direct dial telephone, LCD TV as well as a DVD player and a sound bar. The TV is obviously too small for the room and with limited channels, which makes it a little redundant. Complimentary WiFi is available, which you can easily connect to without password. But WiFi is slow and weak, which was very annoying.
The room boasts a generously sized bathroom with separate shower and toilet cubicles, jacuzzi tub and vanity area. Luxuriously designed, the bathroom is a relaxing space to unwind. Bathing in this bathroom is a wonderfully relaxing experience and simply a joy.
The vanity area is equipped with a large mirror, hair dyer and wall mounted adjustable magnifying mirror for applying makeup. I love the vanity area very much because it was so comfortable for me to apply my makeup.
The glass enclosed shower cubicle is equipped with both hand held and rain fall shower head to indulge on.
The best feature of the bathroom is the jacuzzi tub The jacuzzi is decorated with a sprinkle of rose petals in water creating a relaxing and romantic spa experience for couple.
Most of the time, we kept the balcony door closed because there were lots of mosquito, insects and birds on the balcony. It was impossible to sit on the balcony without getting bitten by mosquito. What a waste! But we have no choice. Once you opened the door, the mosquito will fly into our room. Crickets and birds can also be heard chirping away all day long.
Here is a quick walkthrough video of the room. It will give you a better glimpse of the room.
Private Beach
The resort has its very own private beach, which can be reached via a long, steep flight of stairs. There is an elevator which you can use, but it does not go all the way down to the bottom. You will still need to climb down a quite a long flight of stairs even if you take the elevator. Due to laziness, we did not visit the beach. But anyway, the beach is very small and not ideal for swimming because it is very rocky.
If you seek some beach time, you can take the free shuttle service to get to Kamala Beach. The shuttle operates at specific time slots and we were told that a 150 THB charge will apply if we need the resort to pick us up at a different timing.
We missed the last shuttle back to the resort from the beach on one of the day. I am not sure whether we really missed it or the shuttle just arrived earlier than the scheduled time. So I called and asked the resort to arrange a car to pick us up from the beach. But I was told that they do not have any car, so we were asked to take a Tuk Tuk back.
To be honest, we were very unhappy with their service because we noticed that all their cars are parked right in front of the hotel when we arrived by a Tuk Tuk. Our Tuk Tuk costs us 250 THB for such a short distance. Perhaps, 150 THB is too cheap and that was why the resort refused to pick us up. If it was really so, what is the point of offering such service in the first place?
Pool Area
Breakfast
The buffet breakfast was nice but nothing impressive, consisting an array of Western and Asian dishes and free unlimited champagne. They tend to be a bit repetitive after a few days. But I really appreciate the free champagne because there are not many hotels that actually offer it.
Other than buffet, the resort also offers a range of food and drinks that we can order from their al carte menu, which are included in our breakfast package. All food and drink items on the al carte menu are made to order but we were not told about the al carte menu until we asked the staffs about it. When we asked, we were told that if we want to order from the al carte menu, make sure we can finish the food.
To be honest, we were not feeling very happy when we were hear that. The only thing we ordered from the menu was fresh watermelon juice.
Ratana Spa
Overall Experience
Away from the hustle and bustle of city life. Ayara is secluded retreat offering privacy and personal space for one to relax and unwind. The atmosphere is private, romantic and relaxing for honeymooners and couples to spend quality time together.
We appreciate the free round trip airport transfer because transportation is very expensive in Phuket. However, service (especially the breakfast team) is definitely not up to par to a 5-star establishment and seriously need improvement. Most of the staffs were generally very friendly and greeted us with smiles whenever they see me. But that was obviously not enough to make up for a few small unpleasant incidents.
As mentioned, the resort is in a very inconvenient location, which we already expected before arrival. The resort should really consider providing more free shuttle to the beach for its guests. Overall, we have quite an enjoyable stay at Ayara. But I still prefer Cape Sienna to Ayara in terms of location and service.
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2 comments
Great review!!! I've been looking at this resort for our upcoming trip, but after reading your experience I'm not sure we will stay here....but the free champagne is a nice plus.. ;-> Thanks again!
ReplyDeleteYes, the free champagne is a nice bonus. Overall, it was quite a pleasant stay, but I have higher expectations for the price I paid. The location is very inconvenient. I prefer Cape Sienna if you wanted to stay in Kamala but is looking for some place affordable.
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